We collect personally identifiable information
to provide you with products and services made available through our website,
including, but not limited to, provision of the service, communicating with you
and managing your registered user account. Leanpitch collects your personal
data such as Name, Email address, phone number, address, DOB, profile picture
and your Organization name when you register for using our services. We use
this information to fulfil your requests for products and our services to you.
We may contact you with new product information, newsletters, response to
queries, to answer general product queries and to improve our services toward
you in the process.
This section explains how we may process your
Leanpitch Technologies Private Limited,
registered in Bengaluru, India is the organization that owns the products and
services found under https://leanpitch.com .
collected from you by Leanpitch Technologies, regardless of how it is collected
and stored. It includes the type of information collected when you interact
with our services, how can it be processed, how can you control the disclosure
of your information and how your information is protected.
Leanpitch Technologies is the data controller
of this information as mentioned in GDPR (EU General Data Protection Policy)
and we decide how and why the information you provide to us is processed. This
policy explains how we use this information in providing quality services.
This policy may be amended or updated from
time to time to reflect changes on how we process the information provided and
based on changes in law. Read the policy carefully and from time to time to
review any changes that we make.
2.Categories of Information
We may process your personal details (Name),
contact details (email address, location), phone number, purchase details
(payments, vouchers), information about your interactions with us and any
views, opinions and feedback you provide to us.
“Personal information” referred in this
document means information about an individual or from which any individual is
directly or indirectly identifiable.
“Process”, “Processing”, “Processed” means
anything that is done with any Personal Information, whether by automated
means, such as collection, recording, organization, structuring, storage,
adaptation or alteration, retrieval, consultation use, disclosure by
transmission, making it available, alignment, restriction, destruction or
deletion. All this activity takes place in US and India.
As mentioned in the previous section,
Leanpitch Technologies is a company registered in Bengaluru, India.
However, the server that runs Leanpitch are with Amazon Web Services (AWS) and
are in US and India. Though the storage is in US, information related to the
website is cached across the world for faster access. Even if you
reside outside US and India, your personal information will still be
transferred to the servers that reside in US. The information stored in US and
India will comply with the privacy standards of both these countries. Leanpitch
will transfer your personal data on demand to other countries where it does
We may process the below personal information
·Personal details, including but not limited
to: Your name, your login credentials (username/password), and your
·Contact details limited to email address,
physical address and phone number.
·Consent records and conversations including
but not limited to: records of any consents you may have given with date and
time, means of consent and any conversation through email and other means.
·Purchase and payment details, including but
not limited to: course information and Email.
·Views and opinions, including but not limited
to: any views and opinions that you or others choose to send us, or publicly
post about us on social media platforms or inside the product.
“Other information” such as Page visits, IP
address and GeoIP data if any, on page chat data (tawk.to), type of browser, OS
and device information, log files and analytics.
circumstances and depending on applicable laws, some of this other information
may constitute personal information. Personal Information together with Other
Information in hereafter referred to as “User Information”.
3.Sensitive Personal Information
We do not collect or
otherwise process your sensitive personal information. Where we need to process
your sensitive personal information for legitimate purpose, we do so in
accordance with applicable law. The services are not intended for use by
We do not collect or
otherwise process personal information about race or ethnicity, political
opinions, religious or philosophical beliefs, trade union membership, physical
or mental health, sexual life, any actual or alleged criminal offences or
penalties, or any other information that may deemed to be sensitive under GDPR
in the ordinary course of our business.
Where it becomes
necessary to Process your Sensitive Personal Information under GDPR or any
other regulation, we would rely on one of the following legal bases:
·Compliance with applicable law: We may process
your Sensitive Personal Information where the processing is required or
permitted by applicable law;
·Detection and prevention of crime: We may
process your Sensitive Personal Information where the processing is necessary
for the detection or prevention of crime (including the prevention of fraud);
·Establishment, excise or defence of legal
rights: We may process your Sensitive Personal Information where the processing
is necessary for the establishment, exercise or defence of legal rights;
·Consent: We may process your Sensitive
Personal Information where we have, in accordance with applicable law, obtained
your prior, express consent prior to Processing your Sensitive Personal
You must be at least sixteen years of age, or
the age of majority in the jurisdiction where you reside if that age is greater
than 16, to use the product and services. If a parent or guardian becomes aware
that his or her child have provided us with personally identifiable information
without their consent, he or she should contact us at email@example.com. We do not
knowingly collect personally identifiable information from children under 16.
If we become aware that a child under 16 has provided us with personally
identifiable information, we will delete such information from our database.
Leanpitch reserves the right to refuse service
to anyone at any time without for any reason.
4.How we collect information
We may collect or obtain user information from
you: directly from you (such us when you contact us); in the course of our
relationship with you (for example, if you make a purchase, free or otherwise);
when you make your Personal Information public (for example, if you make public
posts about us on social media); when you use our products; visit our services;
when you register to any of our products.
We may also receive User Information about you
from third parties (such as from our social network, partners and resellers).
We may also create User Information about you, such as records of your
interaction with us.
Leanpitch is not responsible for Personal
Information you volunteer about yourself in public areas of the services, such
as Social Media forums. This policy does not cover the practices of third
parties who may provide information about you to Leanpitch.
Collection of User Information: We may collect
User Information about you from the following sources:
·Data you provide: We may obtain your Personal
Information when you provided it to us across our Services (for example, where
you sign up for emails, newsletters; create a profile or account on any part of
the services; participate in surveys; contact us via email, chat, telephone or
by other means; or purchase subscriptions, etc.).
·Business Relationship Data: We may collect or
obtain your Personal Information in the ordinary course of our relationship
with you (for example, if you make a purchase from us).
·Data you make public: We may collect or obtain
your personal information that you clearly choose to make public, including via
social media (for example, we may collect information from your social media
profile(s), if you make public post about us).
·Service data: We may collect or obtain your
Personal Information when you visit, download, use or register to use any part
of our service.
·Content and advertising information: if you
choose to interact with any third-party content or advertising on the channels,
we may receive User Information about you from the relevant third party.
·Third Party information: We may collect or
obtain your Personal Information from service providers and third parties who
provide it to us and combine such information with information we have
collected about you. This may include channels such as social network sites or
services (Facebook, Twitter, LinkedIn etc.), registering for our products &
services through third parties and payment through payment gateways.
Please note that Leanpitch is not responsible
for the information you volunteer about yourself in the discussions in certain
public areas of the services or information that you choose to make public in
your member profile or other areas of the services that allow users to upload
or post content. You can change your publicly available information at any time
via your profile page.
practices of third parties, including those that may disclose information to
Leanpitch. We are not responsible for the accuracy of any information provided
by third parties or third-party policies or practices.
We may also create User Information about you,
such as records of your interactions with us and details of your purchase
history, for internal administrative purpose and analysis. We may also combine
data you have provided to us with data obtained from third parties such as
5.Purpose of processing Information
We may process User Information for the
·Providing the service to you
·Communicating with you
·Advertising to you on the channels
·Analysing usage reports
·Purchase activity across product lines
·Marketing our services to prospects
·Managing our IT Systems
·Ensuring Security of our systems
·Conducting investigations wherever necessary
·Compliance with law
The purpose which we may process User
Information, subject to applicable law, include:
·Leanpitch services: (i) Offering Promotions
and giveaways (ii) processing of your payments for purchases and subscriptions
(iii) Management of your account (iv) Offering promotions and marketing
information (v) customer support and relationship management.
·Improving the services: Operating and managing
the services for you; providing personalized contents; communicating and
interacting via services; identifying issues, planning improvements; creating
new services; and notifying the changes in services.
·Surveys: engaging with you for obtaining your
views, opinions and feedback on our services.
·Communications: communicating with you via any
means (emails, calls or social media) regarding information which you may be
interested, ensuring that such communications are provided in compliance with
applicable laws; maintaining and updating your contact information wherever
appropriate; and obtaining your prior-consent where required.
·Advertising: Providing advertising based on
your interests and interactions with the services and channels, including user
information to serve you advertisement of the channels, both within the service
and on channels.
·Audience Engagement: identification and
development of audience engagement, advertisement and promotional strategies on
various platforms and channels, both within service and on channels.
·User engagement and purchases: tracking
purchase of traffic and activity across the service and on Channels and
provision on analytics.
·Fraud Prevention: Our service may use third
party fraud prevention software designed to prevent your credit card and other
Personal Information from being used in a fraudulent purchase through the
service. Such software may work by analysing your Behavior and detecting
patterns that indicate fraud and may also involve a third party tracking your
activity over time and over a network of sites.
·IT Administration: Administration of
Leanpitch’s IT systems; network and device administration; network and device
security; implementing data security and information system policies;
compliance audits in relation to internal policies; identification and
mitigation of fraudulent activity and compliance with legal requirements.
·Security: electronic security measures to help
mitigate the risk and provide the ability to identify and rectify a security
·Financial Management: General business and
financial management purposes, including: economic, financial and
administrative management; planning and reporting; personnel development;
sales; accounting; finance; corporate audit; and compliance with legal
·Investigations: Detecting, investigating and
preventing breaches of policy, and criminal offences, in accordance with
·Legal proceedings: establishing, exercising
and defending legal rights.
·Legal compliance: Subject to applicable law,
we reserve the right to release information concerning any user of Services
when we have grounds to believe that user in violation of our Terms and
Conditions or other published guidelines or has engaged in any illegal
activity, and to release information in response to court and governmental
orders, other requests from government entities, civil subpoenas, discovery
requests and otherwise as required by law or regulatory obligations. We may
also release information about users when we believe in good faith that such
release is in the interest of protecting rights, property, safety or security
of Leanpitch, any of our users or the public, or to respond to an emergency.
We may process your User Information to
contact you via email or other methods of communication to provide you with
information regarding the services that may be of interest to you. We may send
information regarding the services, upcoming promotions and or other
information that may be of interest to you, using the contact details that you
have provided to us and always in compliance with applicable law.
You may unsubscribe from our newsletter lists
at any time by following the unsubscribe instructions included in every email
we send. We will not send you any such emails from a list you have selected to
be unsubscribed from, but we may continue to contact you to the extent
necessary for the purposes of any other Services you have requested or for
additional emails you have signed up for.
7.Cookies and related technologies
We may Process your
User Information by placing or reading Cookies and similar technologies on the
enable us to assign a unique identifier to you and relate information about
your use of the Services to Other Information about you. We and our partners
also use these technologies to analyse trends; administer the Services; collect
and store information such as user settings and anonymous browser identifiers;
supplement to our server logs and other methods of traffic and response
measurement; gather demographic information about our user base; and to improve
our understanding of traffic on the Services.
Certain third parties
may collect information about you for online behavioral advertising purposes
for you to receive relevant interest-based advertising on the Services and on
other websites, platforms and media channels. We may use Online Data as well as
other User Information to send you online behavioral ads we believe are more
relevant to your interests.
You can control the
cookies, it may limit your use of certain features or functions on the
We and our partners
(including but not limited to e-commerce partners, affiliates, and analytics
providers) also may use technologies such as pixel tags, IP addresses, and
Local Storage such as HTML5 to analyse trends; administer the Services; collect
and store information such as user settings and anonymous browser identifiers;
supplement our server logs and other methods of traffic and response
measurement; track users’ location and movements around the Services; gather
demographic information about our user base; and to improve our understanding
of traffic on the Services and visitor behaviour. We may receive reports based
on the use of these technologies by these third-party companies on an
individual and aggregated basis. Various browsers may offer their own
management tools for removing Local Storage.
These third parties
may use Online Data as well as another User Information to send you OBA. For
example, if you read an article about a subject on the Services, the third
service related to the viewed article. These third-party vendors may connect
information about pages you visit on the Services with information about pages
you visit on other Channels and show you advertising based on this combined
information. These advertisements may appear when you are visiting a different
section of the Services or on another Channel.
The specific providers
we use for OBA are subject to change. Currently, we do NOT use any such
services. If we do, we will list them here or somewhere relevant on
8.Lawful processing of Personal Information
We may process your
User information, where: you have given your consent; the Processing is
necessary for a contract between you and us; the Processing is required by
applicable law; the Processing is necessary to protect the vital interests of
any individual; or where we have a legitimate interest in the Processing.
In Processing your
User Information in connection with the purposes set out in this Policy, we may
rely on one or more of the following legal bases, depending on the
·Consent: We may Process your User Information
where we have obtained your prior, express consent to the Processing;
·Contractual necessity: We may Process your
User Information where the Processing is necessary in connection with any
contract that you may enter with us;
·Compliance with applicable law: We may Process
your User Information where the Processing is required by applicable law;
·Vital interests: We may Process your User
Information where the Processing is necessary to protect the vital interests of
any individual; or
·Legitimate interests: We may Process your User
Information where we have a legitimate interest in carrying out the Processing
for managing, operating or promoting our business, and that legitimate interest
is not overridden by your interests, fundamental rights, or freedom.
9.Information disclosed to Third Parties
We may disclose your
User Information to: legal and regulatory authorities; our external advisors;
parties who Process User Information on our behalf; any party as necessary for
investigating, detecting or preventing criminal offences; any purchaser of our
business; and any third-party providers of advertising, plugins or content used
on the Services.
Based on the specific
courses you register for, we may disclose your user information to the
certification governing bodies (such as Scrum Alliance, ICAgile and Leanpitch)
the kind of Personal Information they process.We may disclose your
User Information to other entities within the Company group, for legitimate
business purposes, in accordance with applicable law. In addition, we may
disclose your User information to:
·Legal and regulatory authorities, upon request,
or for the purposes of any actual or suspected breach of applicable law or
·Outside personal advisors (such as
accountants, auditors or lawyers), subject to binding contractual obligations
·Third party processors (such as analytic
providers, data processors, etc,) located anywhere in the world, subject to the
requirements mentioned in this policy;
·Any relevant party, law enforcement agency or
court, to the extent necessary for the establishment, exercise or defence of
·Any relevant party for prevention,
investigation, detection or prosecution of criminal offences or the execution
of criminal penalties, including safeguarding against the prevention of threats
to public security;
·Any relevant third party acquire(s), if we
sell or transfer all or any relevant portion of our business or assets
(including in the event of a reorganization, dissolution or liquidation);
·Any sponsors of promotional giveaways. The
registration data for such event is to be used by us as part of User
Information, and may be shared with the sponsor and others, subject to this
third party vendors involved in the administration of such events. For
promotional giveaways, please read the terms and conditions carefully before
you submit your information;
·To third parties whose practices are not
functionalities on the service may permit interactions that you initiate
between the Service and certain third-party services. Examples include “liking”
or “sharing” content over social media platforms through our Service. If you
use third party features, both Leanpitch and the third party may have access to
certain information about you and your use of our Service and the third-party
service. For example, if you post information on a third-party service that
references our services (such as Hashtag), your post may be used on or in
connection with our Service or that third-party service. We are not responsible
for the practices employed by websites linked to or from the Service, nor the
information or content contained therein, or any information third parties
obtain through your use of Third Party features. Please remember that when you
longer in effect. Your browsing and interaction on any other website, is
subject to that website’s own rules and policies. Please read over those rules
and policies before proceeding.
With respect to
surveys, should Leanpitch choose to undertake them, if responses are publicly
disclosed, users will be notified at the time they take the survey. Otherwise,
we will disclose only aggregate information regarding its user’s responses in
surveys to the other participants in the survey. Where survey allows users to
write comments, and where Leanpitch advises users of the possibility of such
disclosure at the time they take the survey, Leanpitch reserves the right to
disclose any information provided by users, provided that no User Information
identifying a specific user is disclosed.
Some of our advertisers may use third party
advertising service companies to serve advertisements, for OBA or otherwise,
and perform related services when you interact with the Channels. Often, these
third-party advertising companies employ cookies and other technologies to
measure the effectiveness of website, app and email advertisements and to
create a record of interaction with our content that they use in conjunction
with their advertising which appears on other sites or applications, or for reporting
website traffic, app use, statistics, advertisement data and/or other
activities on the Services. We may also engage third party providers to assist
with the segmentation of this data.
We may engage third party providers to assist
with the collection, storage and segmentation of Online Data. Such providers
are required to maintain the confidentiality of this information. These
third-party providers may collect User Information from our Services for their
own purposes, such as to monitor fraud around the web.
If we engage a third-party Processor to
Process your User Information, the Processor will be subject to binding
contractual obligations to: (i) only Process the User Information in accordance
with our prior written instructions; and (ii) use measures to protect the
confidentiality and security of the User Information; together with any
additional requirements under applicable law.
The Services contain links to other sites or
partners whose information practices may be different from ours. You should consult
10.International Transfers of Information
We may transfer your
Personal Information to recipients in other countries. Because of the
international nature of our business, we may need to transfer your User
Information within the Leanpitch products, services and to third parties as
noted in the section above, in connection with the purposes set out in this
Policy. For this reason, we may transfer your User Information to other
countries that may have different laws and data protection compliance
requirements to those that apply in the country in which you are located.
Leanpitch is a Indian
registered company and so may not participate in the E.U. Privacy Shield
Framework. However, Leanpitch is committed to the principles upon which the
framework is founded.
In certain situations,
Leanpitch may be required to disclose Personal Information in response to
lawful requests by public authorities, including to meet national security or
law enforcement requirements.
If you are a European
individual with a privacy related complaint, concern or question about
Leanpitch’ privacy practices, please contact us by writing to firstname.lastname@example.org and we will respond within a reasonable
timeframe after receiving your request.
Where we transfer your
Personal Information from the EEA to recipients located outside the EEA who are
not in a jurisdiction that has been formally designated by the European
Commission as providing an adequate level of protection for Personal
Information, we do so based on standard contractual clauses.
Please note that when
you transfer any Personal Information directly to a Company entity established
outside the EEA, we are not responsible for that transfer of your Personal
Information. We will nevertheless Process your Personal Information, from the
point at which we receive the data, in accordance with the provisions of this
appropriate technical and organizational security measures to protect your User
Information. Please ensure that any Personal Information that you send to us is
We have implemented
appropriate technical and organizational security measures designed to protect
your User Information against accidental or unlawful destruction, loss,
alteration, unauthorized disclosure, unauthorized access, and other unlawful or
unauthorized forms of Processing, in accordance with applicable law. In certain
instances, we may use Secure Sockets Layer encryption and/or transfer certain
User Information in a non-human readable format to provide protection. However,
we cannot guarantee there will not be a breach, and we are not responsible for
any breach of security or for the actions of any third parties.
Because the internet
is an open system, the transmission of information via the internet is not
completely secure. Although we will implement reasonable measures to protect
your information, we cannot guarantee the security of your data transmitted to
us using the internet. Any such transmission is at your own risk and you are
responsible for ensuring that any Personal Information that you send to us is
We take every reasonable
step to ensure that your User Information that we Process is accurate and,
where necessary, kept up to date, and any of your User Information that we
Process that you inform us is inaccurate (having regard to the purposes for
which they are Processed) is erased or rectified.
We take every
reasonable step to ensure that your User Information that we Process is limited
to the User Information reasonably necessary in connection with the purposes
set out in this Policy or as required to provide you services or access to the
We take every
reasonable step to ensure that your User Information is only retained for as
long as it is needed.
We take every
reasonable step to ensure that your User Information is only Processed for the
minimum period necessary for the purposes set out in this Policy. The criteria
for determining the duration for which we will keep your User Information are
as follows: we will retain copies of your User Information in a form that
permits identification only for as long as is necessary in connection with the
purposes set out in this Policy, unless applicable law requires a longer
retention period. Unless there is a specific legal requirement for us to keep
the information, we plan to retain it for no longer than is necessary to fulfil
a legitimate business need.
15.Controlling Personal User Information
You can directly take
steps to change your preferences for newsletters and other Online Behavioral
Advertising as outlined in this section.
If you are an EU
resident, you may have certain rights including: the right not to provide your
Personal Information to us; the right of access to your Personal Information;
the right to request rectification of inaccuracies; the right to request the
erasure, or restriction of Processing, of your Personal Information; the right
to object to the Processing of your Personal Information; the right to have
your Personal Information transferred to another controller; the right to
withdraw consent; and the right to lodge complaints with supervisory authorities.
We may require proof of or need to verify your identity before we can give
effect to these rights.
You may directly take
steps to change your preferences as follows:
You can opt out or
unsubscribe to a newsletter or other email list at any time by following the
instructions at the end of the newsletters or emails you receive, or in your
account settings. Please allow five to ten business days for changes to take
On some parts of the
Service, member service-related communications are an integral part of such
Services to which you subscribe, and you may continue to receive emails as part
of that portion of the Services unless you cancel your account, even if you opt
out of the newsletters or email list. If you have provided more than one email address
to us, you may continue to be contacted unless you request to unsubscribe each
email address you have provided.
We may send you push
notifications from time-to-time to update you about any events or promotions
that we may be running. Under those circumstances, we will provide you with the
ability to turn these off by adjusting the permissions in your mobile device.
Please note that opting out is limited to the device used and will not affect
subsequent subscriptions or non-promotional communications, such as those about
your account, transactions, servicing or Leanpitch’ ongoing business relations.
There are a variety of
tracking technologies that may be included in mobile applications. These are
not browser-based like cookies and cannot be controlled by browser settings.
Some use device identifier or other identifiers such as “Ad IDs” to associate
app user activity to an app and to track user activity across apps. You can
stop all collection of information via our mobile applications by uninstalling them.
Also, you may be able to exercise specific privacy choices, such as enabling or
disabling certain location-based services, by adjusting the permissions in your
mobile device (which is usually located in the Settings area of your device).
If we offer you the
opportunity to link your Leanpitch account with certain third-party services,
you will be provided with the ability to unlink your accounts at any time by
visiting your Leanpitch account settings. Please note that unlinking your
accounts will not affect any information previously shared through the linking,
and Leanpitch may continue to use and share that information in accordance with
practices, and we recommend that you carefully review their online policies.
You may stop or
restrict cookies and pixel tags on your computer or purge cookies from your
browser by adjusting your web browser preferences. However, if you “turn off,”
purge, or disable cookies or pixel tags, although you may still use the
Services, you may not be able to use all the features, functions, or services
available on the Services.
Residents: in accordance with the California Online Privacy Protection Act, we
may collect Personal Information about your online activities when you use the
Services. While we give our users many avenues to opt out of providing Personal
Information, we do not respond to Web browsers’ “do not track” signals.
California’s “Shine the Light” law, Civil Code Section 1798.83, permits our
users who are California residents to periodically request and obtain certain
information about any Personal Information disclosed to third parties for
direct marketing purposes. If you are a California resident and wish to make
such a request or if you wish for us to refrain from gathering your Personal
Information, please submit your request in writing to the contact details set
out in Section 17 below.
For EU Residents: GDPR
provides certain rights for EU residents. You may decline to share certain
information with us, in which case we may not be able to provide some of the
features and functionality of the Services. These rights include, in accordance
with applicable law, the right to object to or request the restriction of
processing of your information, and to request access to, rectification,
erasure and portability of your own information. Where we process your
information on the basis of your consent, you have the right to withdraw that
consent (noting that such withdrawal does not affect the lawfulness of any
Processing performed prior to the date on which we receive notice of such
withdrawal and does not prevent the Processing of your Personal Information in
reliance upon any other available legal bases). Requests should be submitted by
contacting us (using the contact instructions in Section 17 below). If you are
an EU resident and have any unresolved privacy concern that we have not
addressed satisfactorily after contacting us, you have the right to contact the
appropriate EU Supervisory Authority and lodge a complaint.
16.Terms and Conditions
For more information
concerning your use of the Services, please visit the Leanpitch Terms and Conditions, which are
We recommend that you
review our Terms and Conditions regularly, to
review any changes, we might make from time to time.
If you have any
comments, questions or concerns about any of the information in this Policy, or
any other issues relating to the Processing of User Information carried out by
us, or on our behalf, please contact us by email at email@example.com or write to us at the following address:
#309, 4th B Cross, HRBR Layout, Bangalore – 560024, INDIA
We may change this
or our data collection and use practices, we will indicate on our websites that
continued access to or use of any of the Services shall be deemed your
We urge you to come
remain aware of the terms and conditions that apply to you.
This is a list of
third-party services we use in accordance with our legitimate interests,
including internal administrative purposes. This list is subject to change and
we recommend you revisit it from time to time. We have provided links, so you can
easily see what these services do and read the privacy policies they provide.