JIRA Admin Training

JIRA Admin Training

If you are familiar with JIRA for issue tracking, bug tracking, and other uses, you might have wondered how tricky and challenging it is to setup and manage. Do you need to understand how the things are configured beyond the scene so that the project teams and organizations can exploit the JIRA tool? Then this workshop will help you.

The JIRA admin workshop provides the necessary hands-on training to administer JIRA. At the end of the workshop, you will be able to install, setup and configure the JIRA tool efficiently.

What you will get out of this workshop ?

After completion of this workshop, you will be proficient with:

1. Installation of JIRA

2. Setting of the Projects

3. Integration with other tools

4. User management

5. Auditing in JIRA

Course Outline

User and Group Management

  • Managing Users
  • Managing Groups
  • Configuring User Directories
    • Configuring the Internal Directory
    • Connecting to an LDAP Directory
      • Configuring an SSL Connection to Active Directory
      • Reduce the number of users synchronised from LDAP to JIRA
    • Connecting to an Internal Directory with LDAP Authentication
    • Connecting to Crowd or another JIRA Server for User Management
    • Managing Multiple Directories
    • Synchronising Data from External Directories
    • Managing Nested Groups
    • Diagrams of Possible Configurations for User Management
    • User Management Limitations and Recommendations
    • Allowing Other Applications to Connect to JIRA for User Management
    • Migrating Users between User Directories
  • Viewing User Sessions
    • User access logging
  • Clearing 'Remember my login' Tokens
    • Disabling Remember My Login on this Computer
  • Enabling Public Signup and CAPTCHA
  • Changing the User Default Settings

Configuring the Layout and Design

  • Customizing the Look and Feel
  • Choosing a Default Language
    • Translating JIRA
  • Configuring the Default Issue Navigator
  • Configuring the Default Dashboard
    • Using Dashboard Gadgets
    • Adding a Gadget to the Directory
    • Subscribing to another Application's Gadgets
  • Configuring an Announcement Banner
  • Enabling Logout Confirmation
  • Creating Links in the Application Navigator
  • Configuring Issue Table Columns
  • Configuring Project Navigation

Project Management

  • Defining a Project
    • Editing a Project Key
      • Changing the Project Key Format
    • Simple Issue Tracking project
    • Software Development project
  • Managing Project Role Membership
  • Defining a Component
  • Managing Versions

Configuring Security

  • Configuring Issue-level Security
  • Managing Project Permissions
  • Managing Project Roles
  • Managing Global Permissions
  • Configuring Secure Administrator Sessions
  • JIRA Cookies
  • JIRA Admin Helper
  • Password Policy for JIRA

Configuring Fields, Screens and Workflows

  • Configuring Built-in Fields
  • Adding a Custom Field
  • Specifying Field Behaviour
  • Defining a Screen
  • Configuring Workflow
  • Activating workflow
  • Configuring workflow schemes
  • Working in text mode
  • Sharing your workflow
  • Advanced workflow configuration

Configuring Global Settings

  • Configuring Time Tracking
  • Configuring JIRA Options
  • Advanced JIRA Configuration
  • Configuring File Attachments
  • Configuring Issue Cloning
  • Configuring Issue Linking
  • Configuring Sub-tasks
  • Managing Shared Filters
  • Managing Shared Dashboards

Server Administration

  • Optimizing Performance
  • Backing Up Data (Do's and Don’ts)
  • Search Indexing
  • Using robots.txt to hide from Search Engines
  • Updating your JIRA License Details
  • Viewing your System Information
  • Monitoring Database Connection Usage
  • Viewing JIRA's Instrumentation Statistics
  • Generating a Thread Dump
  • Finding the JIRA Support Entitlement Number (SEN)
  • Performance Testing Scripts
  • Auditing in JIRA

Integrating JIRA with Other Tools

  • Integrating JIRA with Confluence
  • Integrating JIRA with Bamboo
  • Integrating JIRA with Jenkins
  • Integrating JIRA with FishEye
  • Integrating JIRA with Subversion

Configuring Email

  • Configuring Email Notifications
  • Creating Issues and Comments from Email

Moving or Archiving Individual Projects

  • Archiving a Project
  • Splitting a JIRA instance

Add-On Installation

  • Installing Add-ons inside JIRA Server

Migrating from Other Issue Trackers

  • Importing Data from Bugzilla, FogBugz, Mantis, Pivotal Tracker, Trac, CSV, Redmine, Github, JSON
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